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CRM at the speed of light : essential customer strategies for the 21st century

Greenberg, Paul

CRM at the speed of light : essential customer strategies for the 21st century - 3rd ed. - New Delhi Tata McGraw-Hill 2004 - xviii+670

ISBN: ISBN 0-07-059057-5

Subjects--Topical Terms:
CRM,speed,light,:,customer,strategies,21st,century

Dewey Class. No.: 658.812 GRE R

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