Implementation of CRM in services : concepts and cases
Shanthi, N M. Bhaskaran, S.
Implementation of CRM in services : concepts and cases - Hyderabad Icfai 2006 - ix, 178
9788131401293
CRM
658.812 SHA;1 R
Implementation of CRM in services : concepts and cases - Hyderabad Icfai 2006 - ix, 178
9788131401293
CRM
658.812 SHA;1 R
