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The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world

Reichheld, Frederick F. Markey, Rob.

The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world - Boston Harvard Business Review 2011 - xi, 290

ISBN: 9781422173350

Subjects--Topical Terms:
ultimate,India,quiz

Dewey Class. No.: 658.872 REI;1 R

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