Customer management scorecard : managing CRM for profit (Record no. 182075)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00478nam a2200157Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250428145804.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231217s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780749438951 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 WOO;1 R |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Woodcock, Neil. Stone, Merlin. Foss, Bryan. |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer management scorecard : managing CRM for profit |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc. | 2003 |
| Name of publisher, distributor, etc. | Kogan Page |
| Place of publication, distribution, etc. | London |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii+428 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer,management,scorecard,CRM,profit |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Date last seen | Total Checkouts | Full call number | Accession number | Old discount | Price effective from | Category | Lost status | Damaged status | Department | Withdrawn status | bill date | Permanent Location | Current Location | Shelving location | Entry date | Vendor | Grants | Currency symbol | Conversion rate | Discount | Discount type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26/01/2024 | 658.812 WOO;1 R | 52190 | 26/01/2024 | Books | Central Library | 14/03/2012 | Central Library | Central Library | Central Library | 13/01/2009 | Publisher | DONATED | RS | 1 | Rupees |