Customer service excellence : trends and strategies (Record no. 208107)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00417nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231221s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 81-7391-697-7 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 NAG;1 R |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nageswara Rao, S BMadhavi, C |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer service excellence : trends and strategies |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2004 |
| Name of publisher, distributor, etc. | Kanishka |
| Place of publication, distribution, etc. | New Delhi |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv+477 |
| 500 ## - GENERAL NOTE | |
| General note | E.-509 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Hotel Management Library |
| Date last seen | Total checkouts | Full call number | Accession number | Cost, total (INR) price | Price effective from | Category | Lost status | Damaged status | Department | Withdrawn status | Home library | Current library | Shelving location | Entry date | Vendor | Cost, normal purchase price | Grants | Billnumber | Billdate | Currency symbol | Conversion rate | Discount | Old discount |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26/01/2024 | 658.8 NAG;1 R | HM804 | 796.00 | 26/01/2024 | Hotel Management Library | HEM | Central Library | Central Library | HM | Mega Books | 995.00 | HM | 4370 | 23/06/2010 | RS | 1 | 199 | 20 | |||||
| 26/01/2024 | 658.8 NAG;2 R1 | HM1004 | 796.00 | 26/01/2024 | Hotel Management Library | HEM | Central Library | Central Library | HM | Surya Infotainment Products Pvt. Ltd. | 995.00 | HM | 0506/2279 | 23/06/2010 | RS | 1 | 199 | 20 |