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Service marketing : concepts, planning and implementation

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TextPublication details: 2006 Excel Books New DelhiDescription: xx+696ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Central Library MBA	MBA	658.8 BHA1;2 (Browse shelf(Opens below))	Available	54815
Books	Central Library Central Library	Central Library	658.8 BHA1;1 R (Browse shelf(Opens below))	Available	49210

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Previous	658.8 BAL;3 Customer-driven services management	658.8 BER;1 R Profit in futures markets : insights and strategies for futures and futures options trading	658.8 BHA;1 R Service sector management : an indian edition	658.8 BHA1;2 Service marketing : concepts, planning and implementation	658.8 BUS;20 Annual special collectors issue with case studies [electronic resource : book]	658.8 CAR;1 R Big book of customer service training games : quick, fun activities for training customer services reps, salespeople and any one else who deals with customers	658.8 CAT International marketing	Next

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