| Item type | Current library | Collection | Call number | Status | Notes | Barcode | |
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Central Library Central Library | Central Library | 658.812 PAR;1 R (Browse shelf(Opens below)) | Available | 72390 | 72390 | |
Books
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Central Library F-Block Library Annex | F-Block Annex | 658.812 PAR;2 R1 (Browse shelf(Opens below)) | Available | 72391 | 72391 |
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| 658.812 MUK;2 R1 CRM : a strategic approach | 658.812 MUK;2 R1 Redefining customer value | 658.812 MUR;2 R1 Customer service in India banks : an overview | 658.812 PAR;2 R1 Service quality : an introduction | 658.812 PRA;2 R1 Customer centric business model : an introduction | 658.812 PRA;2 R1 Understanding CRM : present and future | 658.812 SHA;2 R1 Implementation of CRM in services : concepts and cases |
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