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Text| Item type | Current library | Collection | Call number | Status | Notes | Barcode | |
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Central Library F-Block Library Annex | F-Block Annex | 658.812 JAY;2 R1 (Browse shelf(Opens below)) | Available | 72920 | 72920 |
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| 658.812 GOP;2 R1 CRM in travel and tourism : concepts and cases | 658.812 GOP;2 R1 CRM in banking : concepts and cases | 658.812 JAY;2 R1 Effective E-CRM : practices and perspectives | 658.812 JAY;2 R1 Icfai university press on customer retention management : concepts and applications | 658.812 LIN1;2 R1 Relationship marketing : design implementation and monitoring | 658.812 MAD;2 R1 Mass customization : concepts and perspectives | 658.812 MUK.1;2 R1 Customer focus the new imperative V.1 : customer services and satisfaction |
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