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Understanding CRM : present and future
Material type:
TextPublication details: 2005 ICFAI Press HyderabadDescription: xii, 249ISBN: - 9788178815657
- 658.812 PRA;1 R
| Item type | Current library | Collection | Call number | Status | Notes | Barcode | |
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Central Library Central Library | Central Library | 658.812 PRA;1 R (Browse shelf(Opens below)) | Available | 72947 | 72947 | |
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Central Library F-Block Library Annex | F-Block Annex | 658.812 PRA;2 R1 (Browse shelf(Opens below)) | Available | 72948 | 72948 |
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| 658.812 MUR;2 R1 Customer service in India banks : an overview | 658.812 PAR;2 R1 Service quality : an introduction | 658.812 PRA;2 R1 Customer centric business model : an introduction | 658.812 PRA;2 R1 Understanding CRM : present and future | 658.812 SHA;2 R1 Implementation of CRM in services : concepts and cases | 658.816 PRA;2 R1 World of pricing : new dimensions | 658.82 KAM;2 R1 Integrated marketing communication : an introduction |
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