00366nam a2200133Ia 4500008004100000041001200041082001900053100004600072245004500118250001300163260002900176300001300205650001400218231217s9999 xx 000 0 und d aEnglish a658.8 CHU `R' aChurchill, Gilbert, David A Peter, J Paul 0aMarketing : Creating value for customers a2nd ed.  c1998bIrwin/McGraw-Hill, axxiv+630 aMarketing