Dickinson, Brain <br/><br/>
Creating customer focused organizations 

 -  Mumbai : Jaico,   1999 
 - xviii+c-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering Customer focus
<br/><br/><label>Dewey Class. No.: </label>658.406 DIC `R'