00308nam a2200121Ia 4500008004100000041001200041082002100053100002800074245004100102260002700143300000800170650000800178231217s9999    xx            000 0 und d  aEnglish  a658.568  LAK `R'  aLakhe, R R Mohanty, R P 0aHandbook of total quality management  c2000bMumbai : Jaico,   a242  aTQM