Heizer, Jay H Nathan, Jay <br/><br/>
Cases in total quality management: Manufacturing and services 

 -  South-Western College,  1998 
 - xiii+238 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.562  HEI;1 `R1'