Green, George Cartwright, Roger  <br/><br/>
Handbook for managing customer satisfaction 

 -  Infinity Books, N.Delhi  2001 
 - xiv+209 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Managing customer satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.8  CAR;1 `R'