Sewell, CarlBrown, Paul B <br/><br/>
Customers for life : how to turn that onetime buyer into a lifetime customer 

 - New York  Currency  2002 
 - xxv+210 
<br/><br/><label>ISBN: </label>ISBN 0-385-50445-4 
<br/><br/><label>Dewey Class. No.: </label>658.8  SEW  R