00368nam a2200121Ia 4500008004100000020002300041041001200064082001800076100003000094245008100124260002900205300001200234231217s9999    xx            000 0 und d  aISBN 0-385-50445-4  aEnglish  a658.8  SEW  R  aSewell, CarlBrown, Paul B 0aCustomers for life : how to turn that onetime buyer into a lifetime customer  c2002bCurrencyaNew York  axxv+210