00346nam a2200133Ia 4500008004100000020001800041041001200059082002000071100002100091245002900112260003100141300001100172650002900183231217s9999    xx            000 0 und d  a81-7874-029-X  aEnglish  a658.568  MAR  R  aMaran, K Raja, K 0aTotal quality management  c2005bEswar PressaChennai  axv+379  aTotal,quality,management