Blanchard, Ken Ballard, Jim Fincn, Fred <br/><br/>
Customer mania : its never too late to build a customer-focussed company 

 - New Delhi  Harper Collins  2004 
 - x+194 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer,mania,:,its,never,too,late,build,customer-focussed,company
<br/><br/><label>Dewey Class. No.: </label>658.812  BLA  R