TY  - BOOK
AU  - Ravi Shanker ed Chidambaram, P ford
TI  - Services marketing : the Indian experience
SN  - 81-7433-020-8
U1  - 658.8  RAV1;1  R 
PY  - 1997///
CY  - Delhi
PB  - South Asia
KW  - marketing,:,experience
ER  -