00442nam a2200169Ia 4500 231217s9999 xx 000 0 und d 8178293897 English 658.8 BAL;3 Balachandran, S Customer-driven services management 2nd ed. 2004 Response Books New Delhi xiii+304 Customer-driven,services,management AA 178029 178029 2024-01-26 00:00:00 0 658.8 BAL;3 42717 288.00 2024-01-26 AA 0 0 0 MBA 0 ML ML MBA 2006-08-24 Surya Infotainment Products Pvt. Ltd. 360.00 MBA 0607/1155 01/07/2008 RS 1 72 20