TY  - BOOK
AU  - Kouzes, James M. Posner, Barry Z
TI  - Encouraging the heart : a leaders guide to rewarding and recognizing others
SN  - 9788126515769
U1  - 658.4092  KOU;1  R 
PY  - 2003///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd.
KW  - Encouraging,heart,leaders,rewarding,recognizing,others
N1  - Content page available
ER  -