TY  - BOOK
AU  - Plaster, Gary. Alderman, Jerry.
TI  - Beyond six sigma : profitable growth through customer value creation
SN  - 9780471681519
U1  - 658.4013  PLA;1  R 
PY  - 2006///
CY  - USA
PB  - Wiley
KW  - six,sigma,profitable,growth,customer,value,creation
ER  -