TY  - BOOK
AU  - Cerasale, Mark. Stone, Merlin.
TI  - Business solutions on demand : transform the business to deliver real customer value
SN  - 9780749441722
U1  - 658.4012  CER;1  R 
PY  - 2004///
CY  - London
PB  - Kogan Page
KW  - Business,solutions,demand,transform,business,deliver,customer,value
ER  -