TY  - BOOK
AU  - Kanji, Gopal K.
TI  - Total quality management : proceedings of the world congress
SN  - 9780412643804
U1  - 658.568  KAN;1  R 
PY  - 1995///
CY  - New York
PB  - Chapman & Hall
KW  - Total,quality,management
ER  -