TY  - BOOK
AU  - Georg, S S. ed. Gupta, Vivek.
TI  - Case studies in customer relationship management Vol.II
SN  - 9788131412190
U1  - 658.812  GEO.2;1  R 
PY  - 2008///
CY  - Hyderabad
PB  - Icfai University press
KW  - studies,customer,relationship,management,Vol.II
ER  -