TY - BOOK AU - Berry, Michael J A. Linoff, Gordon S. TI - Data mining techniques for marketing, sales and customer relationship management SN - 8126505176 U1 - 658.05631 BER;2 R1 PY - 2004/// CY - New Delhi PB - Wiley India KW - mining,techniques,marketing,,sales,customer,relationship,management ER -