Jaya Krishna, S ed. <br/><br/>
Business process management : concepts and cases 

 - Hyderabad  Icfai  2004 
 - xi, 196 
<br/><br/><label>ISBN: </label>8178813335 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business,process,management
<br/><br/><label>Dewey Class. No.: </label>658.4058  JAY;1  R