00397nam a2200133Ia 4500008004100000020001500041041001200056082002200068100003500090245006200125260003800187300001700225650002100242231217s9999    xx            000 0 und d  a8189333127  aEnglish  a658.812  KAM;1  R  aKambhammettu. Shyam Sunder ed. 0aBuilding customer loyalty : perspectives and applications  c2005bMagnus University PressaLE  aviii, 172+A7  acustomer,loyalty