TY  - BOOK
AU  - Bala Bhaskaran, P ed.
TI  - KPO : a shifting paradigm
SN  - 9788131408704
U1  - 658.723  BAL;1  R 
PY  - 2007///
CY  - Hyderabad
PB  - Icfai
KW  - KPO,shifting,paradigm
ER  -