00389nam a2200145Ia 4500008004100000020001500041041001200056082002200068100003000090245003600120260002700156300001500183400002200198650002300220231217s9999 xx 000 0 und d a8178810158 aEnglish a658.812 GAR;1 R aGarikaparthi, Madhavi ed. 0aCRM : the new face of marketing c2004bIcfaiaHyderabad ax, 209+A10 aManagement series aCRM,face,marketing