TY  - BOOK
AU  - Mukerjee, Kaushil ed.
TI  - Customer focus the new imperative V.1 : customer services and satisfaction
SN  - 9788131403075
U1  - 658.812  MUK.1;1  R 
PY  - 2006///
CY  - Hyderabad
PB  - Icfai
KW  - Customer,focus,imperative,V.1,customer,satisfaction
ER  -