Garikaparthi, Madhavi ed. <br/><br/>
CRM in service sector : a practical approach 

 - Hyderabad  Icfai  2005 
 - xi, 195 
<br/><br/><label>ISBN: </label>9788178817521 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  GAR;1  R