00403nam a2200145Ia 4500008004100000020001500041041001200056082002300068100003000091245005000121250001200171260003300183300001300216650002800229231217s9999    xx            000 0 und d  a8131405427  aEnglish  a658.812  MUR;2  R1  aMurthy, Garimella G K ed. 0aCustomer service in India banks : an overview  a1st ed.  c2006bICFAI PressaHyderabad  axii, 227  aCustomer,India,overview