TY  - BOOK
AU  - Murthy, Garimella G K ed.
TI  - Customer service in India banks : an overview
SN  - 8131405427
U1  - 658.812  MUR;2  R1 
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI Press
KW  - Customer,India,overview
ER  -