Mukerjee, Kaushik ed. <br/><br/>
Customer focus the new imperative V.2 : customer loyalty and retention 

 - 1st ed. 
 - Hyderabad  Icfai  2006 
 - x, 182 
<br/><br/><label>ISBN: </label>8131401863 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer,focus,imperative,V.2,customer,loyalty,retention
<br/><br/><label>Dewey Class. No.: </label>658.812  MUK.2;1  R