00450nam a2200145Ia 4500008004100000020001500041041001200056082002400068100002600092245007500118250001200193260002700205300001100232650006100243231217s9999    xx            000 0 und d  a8131401863  aEnglish  a658.812  MUK.2;1  R  aMukerjee, Kaushik ed. 0aCustomer focus the new imperative V.2 : customer loyalty and retention  a1st ed.  c2006bIcfaiaHyderabad  ax, 182  aCustomer,focus,imperative,V.2,customer,loyalty,retention