Shanti, N M ed. <br/><br/>
Six sigma in services : Concepts and applications 

 - Hyderabad  ICFAI Press  2006 
 - ix, 172 
<br/><br/><label>ISBN: </label>9788131401408 
<br/><br/><label>Subjects--Topical Terms: </label><br/>six,sigma
<br/><br/><label>Dewey Class. No.: </label>658  SHA ;1  R