Jaya krishna, S. <br/><br/>
Icfai university press on customer retention management : concepts and applications 

 - Hyderabad  Icfai  2006 
 - ix+180 
<br/><br/><label>ISBN: </label>9788131404751 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Icfai,press,customer,retention,management
<br/><br/><label>Dewey Class. No.: </label>658.812  JAY;2  R1