TY  - BOOK
AU  - Bayer, Michel
TI  - Computer telephony demystified : putting CTI, media services and telephony to work
U1  - 621.385  BAY; 
PY  - 2001///
CY  - New York 
PB  - McGraw-Hill
KW  - Computer,telephony,demystified,:,putting,CTI,,media,services,telephony,work
ER  -