TY  - BOOK
AU  - Bell, Chip R
TI  - Customer love : attracting and keeping customers for life
SN  - 81-7992-484-X
U1  - 647.9  BEL;1  R 
PY  - 2005///
CY  - Mumbai
PB  - Jaico
KW  - Customer,love,:,attracting,keeping,customers
ER  -