00370nam a2200133Ia 4500008004100000020001800041041001200059082002200071100003500093245004800128260003600176300001300212500001100225231221s9999 xx 000 0 und d a81-269-0428-3 aEnglish a658.568 PAD;1 R aPadhi, Nayantara Palo, Sasmita 0aHuman dimension of total quality management c2005bAtlantic Publ.aNew Delhi aviii+290 aE.-509