00493nam a2200181Ia 4500 231221s9999 xx 000 0 und d 0-07-053042-4 English 658.8 ZEI1;1 R Zeithaml, Valarie A Bitner, Mary Jo Services marketing : integrating customer focus across the firm 3rd ed. 2003 TMH New Delhi xx+668 E.-509 Content page available HM 208230 208230 2024-01-26 00:00:00 0 658.8 ZEI1;1 R HM950 digital/contents/45089.pdf 288.00 2024-01-26 HM 0 0 0 HEM 0 ML ML HM 0000-00-00 Sri Lakshmi 360.00 HM 336 23/06/2010 RS 1 72 20