Kasavana, Michael L. Brooks, Richard M <br/><br/>
Managing Front Office Operations 

 - 7th ed. 
 - Lansing MI  AH & LEI  2005 
 - xx+559 
<br/><br/> E.-509 
<br/><br/><label>ISBN: </label>978-0-86612-265-8 
<br/><br/><label>Dewey Class. No.: </label>647.94068  KAS;1  R