TY  - BOOK
AU  - Kasavana, Michael L. Brooks, Richard M
TI  - Managing Front Office Operations
SN  - 978-0-86612-265-8
U1  - 647.94068  KAS;1  R 
PY  - 2005///
CY  - Lansing MI
PB  - AH & LEI
N1  - E.-509
ER  -