00373nam a2200121Ia 4500008004100000020002200041041001200063082002500075100003600100245007000136260003100206300001400237231221s9999    xx            000 0 und d  a978-0-86612-158-3  aEnglish  a647.940688  LAZ;1  R  aLazer, William  Layton, Roger A 0aContemporary Hospitality Marketing: a service management approach  c1999bAH & LEIaLansing MI  axviii+490