00301nam a2200109Ia 4500008004100000041001200041100005300053245002900106260002300135300001500158650001800173231221s9999    xx            000 0 und d  aEnglish  aAmerican Hotel and Lodging Educational Institute 0aRetention and Motivation  bAH&LEIaLansing MI  a23 minutes  aQuality,Guest