TY  - BOOK
AU  - Kasavana, Michael L. Brooks, Richard M.
TI  - Managing front office operations
SN  - 9780000000000
U1  - 647.94068  KAS;2  R 
PY  - 2009///
CY  - Lansing MI
PB  - American Hotel & Lodging Association, Educational Institute
ER  -