Reichheld, Frederick F. Markey, Rob. <br/><br/>
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world 

 - Boston  Harvard Business Review  2011 
 - xi, 290 
<br/><br/><label>ISBN: </label>9781422173350 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ultimate,India,quiz
<br/><br/><label>Dewey Class. No.: </label>658.872  REI;1  R