00342nam a2200133Ia 450000500170000000800410001702000180005808200210007610000210009724500430011826000250016130000130018644000090019920241107144654.0240126s9999    xx            000 0 und d  a9780070655768  a647.94  AND;1  R  aAndrews, Sudhir. 0aFront office management and operations  bTMHaNew Delhic2008  axxv, 463  aNULL