TY  - BOOK
AU  - Charan, Ram.
TI  - What the customer wants you to know : how everybody needs to think differently about sales
SN  - 9780143065685
U1  - 658.85  CHA;1  R 
PY  - 2007///
CY  - USA
PB  - Portfolio Penguin
KW  - customer,everybody,needs,think,differently,sales
ER  -